Industry news and views from Panacea and our partners.

Business Development_

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Defaqto’s Engage Core integration with Intelliflo’s Intelligent Office


Integration between Intelliflo’s Intelligent Office and Engage Core improves accuracy for advisers and enables them to see a clear picture of their clients’ portfolio in order to offer great advice to their clients.

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Defaqto: Technology: Servicing clients from end-to-end


Financial planning software should support advisers in their entire financial planning process and allow them to save time and effectively service clients throughout their lifecycle.

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NS&I launches new phone services for financial advisers


NS&I has now launched new services for financial advice firms via its Adviser Helpline (0800 092 1228). For the first time, firms will have access to information on their clients’ NS&I holdings via the phone. This will significantly speed up the process of working with NS&I.

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Why advisers shouldn't avoid challenging their clients


Although the term 'sales' can have negative connotations these days, if you are providing a professional service then engaging new clients and re-engaging existing ones is often an important part of your business. So, what can give you a significant advantage?

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Finding your life's purpose


I was an enthusiastic devourer of self-help and personal development material for well over twenty years, although I have now been in healthy recovery for nearly seven years now. During my addiction I always noticed how much material there is on finding your life's purpose. Have you ever noticed this?

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The Global Age


We live in a Global Age. Ease of accessibility to travel and technology brings us closer together than ever before. The intermingling of people and culture drives us to embrace and adapt, else we risk being left behind.

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Prudential’s Conversation starters, case studies and videos


Prudential are always looking for ways they can assist in helping your clients face some of life’s big events. That’s why they’ve created a ‘Life Events’ hub, that holds a raft of support material including case studies, conversation starters and a series of topical videos.

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Developing Professional Connections: Death and Divorce


Professional Connections Webcast for Financial Advisers and Paraplanners

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The key to doing transformational client work – you go first


A couple of years ago I attended a conference in Oslo and one of my memories is of Dr. Aaron Turner make a particularly powerful point. Aaron shared a story about a time he was holidaying in Hawaii with his family. They were spending some time on the beach and he was standing in the sea enjoying the warm water. Even though the water was only knee deep he said he remembered a little voice in his head telling him “You should get out now”. But he ignored it.

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Experiences from another world


Diego Masciaga has career spanning some 40 years in hospitality around the world, 30 consecutive years were spent managing a world famous 3* Michelin restaurant and hotel. His achievements have been recognised by international industry organisations and the Italian Government. These experiences allow him to mentor, coach and make management and leadership speeches both within and outside the hospitality industry, as well as provide customer service and leadership consultancy to many types of businesses.

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The 4 keys to getting into your client’s world


Getting deep into the world of your client is the only way you can get to understand them and what they want and put yourself in a position to deliver beyond their expectations. This is far easier than many people seem to make it. What is the starting point?

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Roger Edwards: Stay Active - One great way to keep your marketing communications simple


What on earth could be the message in a video that has me in my Body Combat gear talking about Muppets and Cats sitting on Mats? One of the best ways to keep your marketing communications simple is to, "STAY ACTIVE."

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Bashing the trade associations: Where have we gone wrong?


As a profession, we love our surveys. Product providers, networks, the media and even your trade associations are regularly asking you what you think of the world in which you operate in.

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Your Social media marketing plan


Last time I discussed why it’s worth the effort to be social and the need to treat social media as just part of your marketing effort. Every business that wants to maximise its marketing efforts and spend has a marketing plan, so why not have a social media plan? I want to show you how to develop a social media marketing plan that is simple and easy to put together and that will allow you to use the ideas we have shared over the past few weeks.

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Behavioural Finance


The subject of Behavioural Finance has become more widely discussed and researched over the last decade and is one that a lot of people find confusing. It takes into consideration the effects of psychological, social, cognitive and emotional factors on the financial decisions made by individuals and what the impact of this behaviour can have in different situations. In short, how people behave with money and finance in general and the possible reasons for their behaviour.

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Managing Stress in the Workplace


Stress in the workplace is very common. And as the majority of people are not able to just switch off the minute they clock off, this stress can also have a huge impact on their health and home life.

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The ‘I’ll be happy when’ trap


One of life’s illusions is that the attainment of a particular goal, whatever that may be, will provide us with the happiness, fulfilment and peace of mind that we want. It is an easy trap to fall into.

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Prudential: Intergenerational Planning ideas


Prudential are running two different webinars on Tuesday 24 July 2018, designed to highlight opportunities for you to discuss with your clients. Here’s what you can expect from both sessions.

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How do you feel about social media?


Latest consumer research has highlighted that 81% of shoppers conduct online research before they make a purchase. 60% begin by using a search engine to find the products or service they want, and 61% will read product reviews before making any purchase or engaging any professional service.

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The Client-centred Financial Adviser – The ultimate guide to high-trust, high profit relationships and a thriving practice


The Client-Centred Financial Adviser Audio book

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Don’t ignore the softer side of success


What makes a person successful is a question that academics have studied in great depth. A major research piece by Harvard University found that successful people share many attributes and the top ten are:

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Book of the week, Alan Lakey’s ‘How to make effective complaints”


Too many people let issues slide because they can’t be bothered, or were too busy and couldn’t find the time. Others take the view that you cannot fight the big boys, be it insurance companies, the financial services regulator, the Government or whoever.

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You don’t make your own luck, you make your own opportunities


Napoleon was once asked, as he swept across Europe, what kind of generals he favoured, his answer has been paraphrased throughout the years, he said: ‘I want lucky ones’.

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NS&I survey reveals most financial advisers are willing to advise on portfolios of £50,000 or under


70% of advisers would advise on investment portfolios of £50,000 or less Almost three quarters (71%) of Britons wouldn’t think about consulting a financial adviser unless they had £25,000 or more, but nearly 2 in 5 advisers (38%) would advise on a portfolio of £25,000 or less Only 15% of under 24s currently use a financial adviser but a third (33%) said they would be likely to in the future Market volatility drives increase in popularity of cash deposit products Advisers and consumers align on security as top priority for savings, with NS&I 100% guarantee featuring strongly

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The Investment Writing Handbook


The Investment Writing Handbook is the go-to resource for financial advisors who need to craft effective communications to their clients in order to drive new business, retain it, and foster productive relationships with investors.

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The problem with positive thinking


As is the way, the first few weeks of the New Year has seen papers, magazines and social media platforms brimming with articles, ideas and tips from the latest ‘Guru’ telling us how to be healthier, slimmer and happier.

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A crucial key to effortless influence


Jacques Prevert (this could easily be mis-spelt!), a French poet, once walked by a blind beggar who had a sign next to him that read…

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Make things simpler with Prudential’s Extracting Company Profits tool


Prudential are well known for their suite of tools and calculators, which can help generate discussions with your clients. One of their most popular tools just now is the Extracting Company Profits one.

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Quality is not an act, it is a habit — Aristotle


So how are your new year’s resolutions coming along? Did you set any at all? If you did how successful have you been? Are you sticking to your desire to perhaps lose weight, give up smoking or cut down on alcohol? Or maybe you’re trying to change how you run your business or enhance your career.

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What is the GDPR and when will it apply?


The General Data Protection Regulation (GDPR) comes into force on 25 May 2018 and will govern the use of personal information throughout the European Union. It replaces the EU's Data Protection Directive and the UK's Data Protection Act 1998. The Government's Data Protection Bill (due to come into force this year) will ensure that the GDPR remains in our law post-Brexit so there is little doubt that the GDPR is here to stay.

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Selling your services – are you pushing or pulling?


At a time when consumers have more choice, are more demanding and less tolerant of being placed under any kind of negative pressure it has never been more important to up your game in terms of the way you present your services – the future of your business may depend upon it!

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Success is all about ideas


I was asked recently what is it you do? My answer was short and to the point, I replied ‘I help people make their ideas become a reality’. I wasn’t trying to be trite or massage my own ego, it’s something I passionately believe in, that the biggest barrier to success is unfulfilled ideas. I am intrigued by why do so many of us fail to develop the ideas we have?

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Why remuneration is a key success factor for intermediaries to get right


How much to pay advisers and what they are worth are both “touchy” subjects for many intermediaries. Despite being the biggest overhead, there is a tendency to accept “convention” in relation to advisers’ remuneration and to stick with the “status quo”. Another common prevailing view is: “If it ain’t broke, don’t fix it.

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Old ways won’t open new doors - Why Goal setting can open new doors for you in 2018


January (in Latin, Ianuarius) is named after another Latin word, this time for door (ianua), this was because the first month was viewed as the door to the coming year and an opening for new beginnings.

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Just: Behavioural economics – the results so far


Our latest campaign based on behavioural economics has proven to be very popular - the launch date, 18 September 2017, saw the most users on justadviser.com so far this year.

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FundsNetwork: Email hacking - Keep your business safe


Almost 70% of business leaders and managers admit they haven’t taken any action to protect their business and employees from an incident of fraud, according to Financial Fraud Action UK. Email hacking is a favoured channel for thieves, and advisory firms are a prime target. To highlight how fraudsters can operate, and how you can prevent it, we have detailed two customer stories.

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FundsNetwork: Email hacking – everything is not always as it seems


25% of businesses in the UK admit they have fallen victim to a financial scam or have experienced attempted scams since 2014, according to Financial Fraud Action UK. Email hacking is a favoured channel for thieves, and advisory firms are a prime target. To highlight how fraudsters can operate we have detailed two customer stories.

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MiFID II - the difficult second album?


With MiFID II dropping on 3 January 2018, we're beginning to see a flurry of activity across the industry. Will the resulting implementation deliver all that is promised or will it be that difficult second album?

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Applications invited to provide the NS&I premium bonds jackpot winner advisory service


NS&I has invited financial advice firms to respond to a tender to provide their services to the winners of the two monthly Premium Bonds £1 million jackpot prizes.

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Are you sitting too comfortably?


How do you feel your business is doing? Are you comfortable or can you do more? There is a quote from Manoj Arora the author of ‘From the rat race to financial freedom’, that I’d like to share with you:

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