1st June 2012

Y-Tel - What we can do for you

We supply complete telephone solutions for business customers using new generation Voice-over-Internet (VoIP) technology. We also sell PBX systems which work with traditional ISDN lines as well as VoIP.

VoIP enables cost-savings in comparison with traditional fixed-line services mainly because you can operate with fewer lines. You can also do things which just aren't possible any other way, such as:

• We do not insist on minimum term contracts for our VoIP services.  You are free to switch to another service provider at any time without penalty
• Using multiple numbers, with different area codes, on the same line
• Connecting extensions anywhere in the world with FREE calls between them
• Answering calls on your mobile phone with NO call forwarding costs
• Calling your mobile (or transferring a call) from an office extension FREE of charge.

Calling a customer from your mobile and presenting your main business number.

And your phone line will never ever be engaged no matter how many phones are in use.

The Y-TEL voice-over-internet telephone solution has a built-in call recording service which is FREE to use for the first 12 months.   Your call records are stored on our hosted telephone server.  They can be accessed and played back easily via your PC.   We will store your call records for as long as you need them. 

The YTEL telephone service costs no more to operate than a regular phone system and you can transfer your service to us with NO initial investment.

We set up an account for you on our VoIP telephone network and supply you a set of new VoIP compatible telephones - one for each user.

The new phones connect to the VoIP network via the internet using your existing broadband service.  

We then take over your business telephone number from your current service provider and all your calls (in and out) are made via our VoIP service.   The system records all calls automatically on one of our hosted "cloud" servers and we archive the call records for as long as you need them.

You login into a website with your private username and password to access and replay your call records.  You can search for them by date & time or by telephone number.

You can use your phones anywhere there is an internet connection.  So it makes it very easy to set up extensions for remote or home-based staff.

Other benefits are that:

• You can keep your phone number even if you move to a different BT exchange area.
• You can have several phone numbers on one "line"
• Your phones will never be engaged
• You can redirect calls easily to mobile devices with NO call forwarding charges
• There is NO minimum term contractual commitment

Please call us to find out more on 023 9267 8800 or visit our website

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